Website and Technology Accessibility Statement

Accessibility Assistance. Avene USA is committed to providing a positive experience for all visitors to our website. If you experience difficulty accessing any portion of this website or need assistance with a particular feature, product, service, item, or transaction, please call us at 1-844-412-8363 or email us at customercare@avenederm.com. We will make reasonable efforts to assist you and, where appropriate, provide the information, item, or transaction you seek through an alternative communication method that is accessible to you and consistent with applicable law.

Accessibility Commitment. Avene USA values accessibility and inclusion and seeks to make our digital properties usable by the widest range of visitors, including visitors who use assistive technologies such as screen readers, screen magnification, voice recognition software, keyboard navigation, and captions for video content. Our accessibility efforts are informed by generally recognized accessibility standards, including the Web Content Accessibility Guidelines, as they may be applicable to our website and digital content.

Ongoing Efforts. Accessibility is an ongoing process. We periodically review our website and work to identify, assess, and address accessibility issues as part of our efforts to improve the user experience. Because digital content and technology change over time, we do not represent that every feature or item of content will be accessible at all times or that every accessibility issue can be identified or resolved immediately.

Third-Party Content and Technology. Some website features or content may be provided by third parties or may link to third-party websites or platforms that are not controlled by Avene USA. While we encourage accessibility by our vendors and service providers, we may not control the accessibility of third-party content, tools, or websites.

Feedback. We welcome feedback on the accessibility of this website. If you encounter an accessibility barrier, please contact us at 1-844-412-8363 or customercare@avenederm.com and, if possible, include the webpage, feature, or content involved and the nature of the difficulty you experienced. We will review accessibility-related feedback and respond as appropriate.